Privacy Policy for Sealed for Courier Partners

Effective Date: 9/19/2026

1. Introduction

This Privacy Policy applies to the Sealed for Courier Partners mobile application (“App”), operated and provided by Suguna FinTaxTech (“Company”, “we”, “us”, or “our”).

This policy explicitly outlines how we collect, use, disclose, and safeguard your information when you use our App. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We may collect information about you in a variety of ways when you use the App. The information we may collect includes:

A. Personal Data

Demographic and other personally identifiable information (such as your name, email address, phone number, and residential/business address) that you voluntarily give to us when you register for the App. This includes verification details like driver's licenses or identification required for courier onboarding.

B. Location Data (Crucial for Courier Services)

We collect precise and approximate location data from your mobile device. Sealed for Courier Partners collects background location data to enable live package tracking for customers, route optimization, and delivery verification, even when the app is closed or not in use. You can manage location permissions at any time in your device settings, but disabling this may prevent you from receiving or fulfilling delivery tasks.

C. Camera and Media Access

We may request access to your device's camera and photo gallery to allow you to upload profile pictures or submit "Proof of Delivery" photos.

D. Device and Usage Data

Information our servers automatically collect when you access the App, such as your native actions that are integral to the App, device ID, device model, operating system, network connection type, and interaction times.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Facilitate the core courier and delivery functionalities of the App.
• Share live ETA and tracking data (including location) with customers expecting packages.
• Verify your identity and eligibility to perform courier services.
• Process payments and track earnings.
• Send you OTPs, delivery notifications, and administrative information.
• Monitor and analyze usage and trends to improve your experience with the App.
• Protect against fraud, unauthorized transactions, and illegal activities.
• Comply with legal and regulatory requirements.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• To Customers: Your location, name, and profile picture may be shared with users/customers to allow them to identify you and track their incoming deliveries.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and SMS routing (OTP).

5. Data Security and Retention

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (for tax, legal, or accounting purposes).

6. Your Data Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access & Portability: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate information.
• Deletion ("Right to be Forgotten"): You have the right to request the deletion of your personal data, subject to certain legal obligations we must retain for financial or regulatory reasons.
• Opt-Out: You may opt-out of marketing communications and background location tracking (though this will limit app functionality).

To exercise these rights, please contact us using the information provided below.

7. Policy Regarding Children

The App is strictly intended for individuals who are legally eligible to work as courier partners (typically 18 years of age or older). We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Company: Suguna FinTaxTech
Email: support@sealed.com
Website: https://sealed.com